Politique de remboursement

Note that all products are made by hand, personally for you. Therefore, they could differ slightly from the pictures and could have some imperfections.

Return Instructions

The items can be returned for Size Exchange, Store Credit, or Refund within 14 days of the order's delivery date.
All custom made products are non-refundable.
To request a return please contact us by email.
The return shipment costs are Client's.
Returns must be shipped within 14 days of the order's delivery date.
Size/product Exchange - Products can be exchanged for different sizes of the same item if available. The exchange for a new item must be equal to or greater than the value of the purchased item.
Store Credit - As soon as the return has been processed, the Client will receive a code for the total value of the returned items, which may be used on future purchases. can be used one time only within one month of the return! Is not cumulative with order Store Credits! Must be used in its entirety on an order that is either equal to or greater than the value of the Store Credit!
Refund - Refunds will be processed as soon as returned items have been checked and accepted. The refunded amount will be available to Clients in week to 10 days and within their next billing statement. Processing time may vary depending on the Credit Card Company. Orders paid by Bank Wir Transfer, Paypal or Apple pay will be refunded to the original account. Refunds will be issued in the same currency as the original purchase. Any differences in the amount of refunded are due to exchange rate fluctuations and will not be reimbursed.

Returned Terms & Conditions

The Security Tag must still be intact and attached to returned items. Items must not have been worn, washed, or altered in any way, and must not show any signs of use.
Items must be returned with packaging, and other accessories received with the order.
In case of defective or incorrect merchandise, we invite Clients to immediately contact us.